Wells Fargo, US Bank, Truist and other banks where users reported problems on Friday ranked lower on Downdetector. “This brief disruption underscores the importance of the nation’s payments infrastructure,” the CFPB spokesperson said.Īs of Monday afternoon, Bank of America and Chase are among the companies where users are reporting problems on Downdetector. In a statement to CNN, a spokesperson for the Consumer Financial Protection Bureau said the agency is “aware of the issue and monitoring how institutions are responding.” Three things you can do if your bank deposits were delayed Woman using ATM holding wallet an pressing the PIN security number on the keyboard automatic teller machine Filipovic018/E+/Getty Images The source stressed that banks are at the mercy of the originating bank to resend payment files. “Many of the delayed payments have already posted, and we will continue working with financial institutions to ensure the remaining transactions are processed,” The Clearing House spokesperson Greg MacSweeney said in an email.Īn industry source confirmed to CNN on Monday that it’s likely some customers haven’t received their deposits yet. The Clearing House, the private operator of ACH, told CNN on Monday it is working with banks and the Federal Reserve to “resolve this issue as quickly as possible.” It’s not clear how widespread the impact continues to be or how long it will take for all customers to receive their deposits. Payments that did not go through late last week had to be resent, a process that can take time.

The deposit delays are linked to a problem that emerged on Friday with the Automated Clearing House (ACH) payments system, causing headaches for consumers and employers.īanks stressed to customers that all funds are secure. Some customers still haven’t received their direct deposit paychecks following a “human error” last week deep in the plumbing of America’s banking system.

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